Our Customers
Thank you Dunlap Family RV for the exceptional job that you all have done for us. From the 1st day we walked into your establishment starting with Jack our salesman and I am so sorry I cannot remember the finance person’s name. Also have dealt with Sherri the office manager and can honestly say it has been a pleasure to work with everyone at Dunlap.
We would like to give a very special THANK YOU to Mike the Service Manager. Mike has gone above and beyond and has treated us like family. Our unfortunate accident at the campground in Wears Valley in May was so frustrating to us since we had only had the new trailer 12 days. And we are fairly new campers. When Mike showed up the day of the incident he was so helpful and reassuring about everything. We really don’t know what we would have done without his guidance. He instructed us on what to do and made a bad situation a not so bad situation. He has kept in contact with us on the progress of our trailer and we are so thankful that we bought from Dunlap Family RV and have had the privilege to work with such great people.
Sherry and I have both worked 30 plus years in the workplace and know that customer service is number 1. Mike has showed to go above and beyond and is a treasured employee of Dunlap in our eyes. We feel that when someone does exceptional work that we should recognize that. Again we appreciate everyone at Dunlap Family RV, but we thought Mike needed special recognition from a satisfied RV owner.
We tell everyone about Dunlap Family RV. In fact a few of our friends are coming up in October and said they will definitely be stopping at your facility.
Thanks Janell and Sherry - Sherry
Communication was excellent. Service took the time to understand my concerns and walked through each with me. Very thorough and honest. - Justin from Maryville, TN
Kevin did a great job showing us options that filled our needs. - Amy from Crossville, TN
They were very friendly and helpful! They got our camper back really fast and that is so appreciated! - Valerie from Knoxville, TN
So easy to work with - Cindy from Waynesville, NC
Kevin was always very prompt in answering my questions. Kevin was also very knowledgeable and super honest. Then Jimmy in service did my 2 hour tour of my new Jay Feather. Jimmy was excellent and knowledgeable. He showed me how to work everything and made me very comfortable with everything in the RV. He installed my hitch and sway bars and took extra time to readjust the height for my 450 mile drive home. Kevin and Jimmy definitely made it worth my long drive to get the exact and perfect RV for my family. - Lee from Wilmington Island, GA
There is a strong sense of team or family with the Dunlap business we bought our Travato from yesterday. Looking forward to our relationship with this company. Love our salesman Ryan. - Betty from Nashville, TN
Knowledgeable staff in every dept. quick response from everyone. I would recommend this place to anyone looking for an RV or camper to buy or if you need one serviced. This place will treat you right ! - Tonya from Ashland City, TN
Not pushy…we were welcomed in and given a tour and brief overview of the current stock. All of the campers were made available to us and were free to take all the time we needed to look around. Loved it answered all of our questions and then some - Brett from Bowling Green, KY
We had a great experience with Dunlap. Heather was more than great, she was an absolute rockstar and helped us so much! She found us the perfect RV first try, helped us understand the process and make the best decisions when we werent sure and made the process go so smoothly. We also cannot thank Holly enough for getting us the financing we needed at the best rate possible.
The whole team is great to work with and so very helpful!
We love our new RV!!! - Daisy from Pegram, TN
Great Sales and service staff. Jessica was a fantastic sales rep and helped us get the exact camper we were looking for. - Jason from Murfreesboro, TN
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