Excellent serviceI would like to take the opportunity to say how pleased we were with the new Sonic camper. Special shoutout to Amy DeCamp who walked us through every step of the purchase. She let us know what to expect when we arrived in at Colerain Northside and what to bring with us. She was very professional and courteous.
I would also like to recognize our service tech, Shawn. This young man was amazing! His knowledge about his products is second to none. He walked us through every step of the way. From all the unique features of the camper to how to safely hook-up our camper, take it for a spin around the lot and was most patient with every question we had. Colerain has a great employee, and I hope they appreciate his service to the company. Outstanding!
- Lynn from South Charleston, WV
2022 SportTrek Touring EditionEveryone was so amazing, especially Amy DeCamp!Tthe time, attention, and care that she put in to helping us get the camper of our (my) dreams was such a Godsend! We drove all the way from lower Alabama to Ringgold, GA (7 hours) just to pick up our camper, and the team at Colerain/Dunlap RV were phenomenal! They definitely went above and beyond to help us with everything. From Sales to Finance to Service...I just can't say enough good things about them all! These guys were very open, upfront, transparent, and honest (not something you usually find in Dealerships of any kind), not to mention how funny and down to earth they all were; just real people living real lives! We will most certainly return for our future upgrade! Thanks again for everything y'all did to help make this transaction and transition an easy one!!! God bless!!! - Natascha from Fairhope, AL
Amy DeCamp - SUPER helpful to us!STORY TIME: Think back to when we were cooped up due to COVID last year around Memorial Day. My wife and I were enjoying our Friday Nite TV time after our favorite Pizza, and she was buried in an RV in Tennessee. My wife showed me the Pic, and around 10:30pm (Blue Bloods was on, lol) I got a call from some salesperson. Honestly, I thought it was one of THOSE Marketers, but it wasn't. She asked me to ask my wife, and I did, It was Amy from WholesaleRVClub.com. My wife had sent an inquiry about the RV to WholesaleRVClub.com. (I didn't even know we were going to buy an RV...face it, during the pandemic, not many were selling, but the governor just said he would be making an announcement the following week.). So my wife went on the hunt. She researched for several hours, then sent a text to WRVC, and Amy called me....yes, at 10:30PM on a Friday! WHAT SERVICE...and it didn't stop there. We discovered the RV in TN wasn't like the Pic showed, so Amy went into High Gear asked us some questions about our needs, wants, and capability of our towing vehicle. (THIS GIRL KNOWS **EVERYTHING** ABOUT RVs!!! Amy found us a Freedom Express Ultra-Lite hat is exactly what we needed as Virgin RV owners. She helped us with putting a HOLD (a deposit) on the unit, and arranged financing through our bank, and set up a viewing of the unit and finally (we thought) the Closing on the RV. Amy called us a couple days after closing to ask how we liked the RV. We told her the Dealership was backed up with Dealer Preps, but we should get it soon. We took delivery of our New RV a week and a half later (the Governor just lifted some COVID restrictions, and every RV dealer seemed to get swamped) as the Dealership got buried in Vehicles to be Prepped for Delivery. The following week we got a call from AMY again. She was just checking in to make sure everything went smoothly with delivery and to see if we had booked any trips yet. She made some suggestions which we graciously accepted and we began camping. FAST FORWARD 14 MONTHS: We have pulled ou - Dave from Sunbury, OH
so generous with her time!My husband and I were traveling and our inverter was not working. We were worried about losing all the food in the refridgerator, so we tried to get an appointment at the nearby RV repair. They did not have time to take us, but Amy called while we were on the road, asked a few questions and diagnosed our problem while we were rolling! (Dead batteries!) She took time out of her busy schedule and did all this out of the kindness of her heart. We will never forget Amy's generosity with her expertise. Many, Many THANKS!!! - Gail from PA
Great Sales ServiceAmy Decamp was great to deal with and was quite helpful with arranging transport of the new travel trailer to me back in Newfoundland. I would definitely recommend Wholesale RV Club and Colerain Family RV to my friends if they are in the market for a RV or travel trailer. - Vaughan from Paradise, NL
Great experienceAmy Decamp was great to work with. Made purchasing the trailer a fun experience. - Mark from Dayton, OH
Amy Decamp is the champThe way Amy made my husband and I feel like family. She never hesitated in answering any questions we had. Good customer service is very rare these days, I only wish we had a Amy in every customer service experience we have. I will recommend Amy to anyone looking for a Recreational vehicle. - Cathy from Flat Rock, MI
Great Customer ServiceWorking with Amy DeCamp was a real pleasure, she took the time to really dig into what I was looking for in a Class C, and after listing to her advice I got the perfect Greyhawk 30z. I was originally looking at another model. During this COVID crisis, there were no Class C's to physically look at in my part of the country, so my entire purchase and research was done online, scary when you are making this large of a purchase! Amy went the extra mile to help me understand and fee comfortable in my decision and now that we have it in our possession I think we are going to have a great time. - Don from Dallas, TX
Great PeopleWholesale RV Club and Cathi Spaugy were a pleasure to work with. Cathi answered all my questions and kept me informed every step of the way. With her help, I knew what to expect and what to bring when I went to Colerain RV to pick up my new Apex. Hats off to all the friendly folks at Colerain RV of Cincinnati. The whole thing was a breeze, and went very smooth. Thanks again to Wholesale RV Club and Colerain RV. By the way, I drove from Florida, to get the Wholesale RV Club price. - William from Ocala, FL
Great ExperienceThe ease of buying exactly what we wanted online. I want to thank Amy DeCamp for walking us through the process and answering all our questions. The dealer closest to us was Dunlap family RV and all the people there was great as well. - Vicki from Pacolet, SC
Got a Question?Amy DeCamp is the most patient salesperson ever. This was our second purchase due to a house fire. Changing from a travel trailer to a 5th wheel brought a new round of questions. Amy answered promptly and patiently until we understood. We would always recommend her with great fondness. - Karlene from Blacksburg, VA