Customer Reviews and Testimonials
We pride ourselves in taking care of our customers and we love hearing from you. Leave A Review about your experience with our staff and the service that we've provided. We also love to hear about your RVing adventures, so keep those cards and letters coming. Read on to learn what other customers are saying.
Excellent serviceI would like to take the opportunity to say how pleased we were with the new Sonic camper. Special shoutout to Amy DeCamp who walked us through every step of the purchase. She let us know what to expect when we arrived in at Colerain Northside and what to bring with us. She was very professional and courteous.
I would also like to recognize our service tech, Shawn. This young man was amazing! His knowledge about his products is second to none. He walked us through every step of the way. From all the unique features of the camper to how to safely hook-up our camper, take it for a spin around the lot and was most patient with every question we had. Colerain has a great employee, and I hope they appreciate his service to the company. Outstanding!
- Lynn from South Charleston, WV
Amy is the best.Colerain/Wholesale RV they answer all your questions. Pay attention to detail. Worth the 10 hr drive. Can’t beat their numbers. - Joe from Swedesboro, NJ
Amy DeCamp is the best!!!This was our first time buying a travel trailer and Amy patiently answered all of my questions and brought up some things I hadn't even thought about. We saved quite a bit of money on our purchase, and Amy "held our hands" through the whole process. Not only would we purchase through Amy and Colrain RV again, we've already referred several friends to Amy because I know they can trust her and she will get them a great deal! - Lynn from High Point, NC
Superior Support-AgainGot a great deal on a new 5th wheel working with Amy De Camp 6 years ago. That camper was totaled in a hail storm last fall. This time, besides helping us find the right replacement 5th wheel, Amy helped us research info on the old one, enabling us to get maximum payout from our insurance company. Can't ask for more than that - Paul from Minot, ND
Great Price and ServiceThe price - Daniel from Austin, TX
Awesome Deal!!My husband and I live in Virginia and have never a RV so we started shopping locally to learn more. A few phone calls and emails led us to Amy Decamp! She has been awesome! We saved a ton of money on our new RV, and drove 7 hours to snatch up the deal! We highly recommend these folks! They have the knowledge to share and will save you a ton of money! - Bob from Danville, VA
Wholesale RV Club & Candy’s Family RVWe recently purchased a 2020 travel trailer from Wholesale RV Club and had an extremely pleasant experience thanks to Amy. She went above and beyond to see that we received everything that we were looking for in our new RV. We got everything we wanted and at a great price! Also, we were driving from Texas to pick our unit up and Amy went a step further and shipped our unit to Candy’s Family RV which saved us a total of 6 hours of extra driving! So “Thank you” Amy and Cody for a wonderful experience. - Donald from Zavalla, TX
Search for the perfect pop up!The whole experience! The people, the camper, the money we saved. We looked at the same camper locally and the only problem was the price. Wholesale RV Club saves us over $2500. Well worth the trip! - Ricky from Collegedale, TN
Wonderful ExperienceMy husband and I purchased a new fifth wheel through Amy DeCamp. She was very responsive and such a pleasure to work with. The entire process from initial phone call to the pick up of our new camper was great. Amy is very personable and you can tell she enjoys what she does. Should any of our friends or family need a camper, I will send them her way. Great job Amy and thank you so much for your help. - Beverly from Mooresville, IN
Amy DeCamp is the BEST!I really appreciate the no pressure approach from Wholesale RV Club. I visited several local dealers in Colorado only to find they didn't know their products as they should and even after I told them I was in the early stages of looking, they called me incessantly to "make a deal". I understand pricing would be a little higher being of the distance from where the units are made but they weren't even close. It was well worth taking the time to drive to IN from CO. Even with my expenses I saved a substantial amount of money.
Now to Amy: I've been looking at RV's literally for years. As I near retirement my wife and I felt we finally would have time to enjoy some leisure travel and camping with our grandkids. I've talked to a LOT of RV sales people during my prolonged search and decision. A few are good, many are not. Without question, Amy is the most knowledgeable person I've ever talked to regarding RV's. As I started the process with her, there was no "push", her goal was to help me determine what was best for our needs AND within our budget. She answered all of my questions (and there were many) and was always very responsive when I would call or email, even while she was on the road camping herself. My only regret is the RV we selected was in Indianapolis and we were unable to meet Amy personally. Hopefully we'll meet in a random campsite some day! - Lynn from Colorado Springs, CO
Amazing family ColerainThe friendliness, professionals, and making the purchase so easy, but it’s like visiting someone you know from long time, the selection of trailers and questions answered they were on top of everything. - Manny from Huntley, IL
Easiest way to buy an RVEasy shop from home. Told them what model I was interested in and was sent information and pictures of various models in stock. Narrowed down the choice to 1. The price quote was very competitive. Fill out a few documents on line for financing and arrange to pick up your new RV. Very fast and efficient. Pick up was easy, sign some docs do walk thru of the unit, hitch it up and down the road in a couple of hours. - Jeffery from Inverness, FL
2020 Sporttrek 343VIKWe recently purchased our 2020 Sporttrek after almost a year of searching for a good deal. I have to say, we found a great deal at Wholesale RV Club!! Amy Decamp was absolutely fabulous helping us with all our questions. She knows her business andwas very easy to talk with about all our concerns. Amy found the closest dealer who had what we wanted and took care of making the arrangements for us to pick it up, which was an easy process as well. Vikki Wagner took care of us in Indianapolis, and she also knows what she's doing. Both Amy and Vikki are very friendly and professional. I have to say this was the easiest purchase of any kind of vehicle I have ever made! - Kenneth from Maryville, TN
Easy process!I have been looking for an RV for over a year and contacted Amy DeCamp on a few models. She was very attentive of what I was looking at. We weren't real sure of what we wanted and Amy was very patient with us and reminded us she was here for us and just call her when we were ready. 6 months later I emailed to check on a trailer we really liked and behold an email quickly appeared from Amy welcoming me back. She sent us an order sheet and we explained what we wanted and sent back the order. She quickly sent us the cost figures, which were a great cost savings and before you know it we were on our way to ordering our new Rv. Amy was quick to respond and always ahead of each step to take. She really made the process easy and set us up for success. Please call her next time you are looking for your next RV! You will appreciate the service you get. - Jill from Clarksville, TN
Two Words: Amy DeCampAmy is an amazing human being that has a way of communicating easily with people. She doesn’t play games with prices and makes everything transparent. The best deals and person to work with is with wholesalervclub because of Amy. - Paul from Altenkunstadt, BY
Amy was great to work withI live in Denver and the price made it worth me driving to Indianapolis. Amy did everything she said she would. She always answered me right away. She is just a very pleasant person. She is a joy to work with.
Terry - Terry from Parker, CO
Excellent to work withAmy and Sales Manager Matt were most informative and helpful in our purchase of a used travel trailer. Amy was always quick to answer any question or get the answer if she didn't know. The installation of the hitch was fast and professionally done. - Wayne from Mount Vernon, IN
Great People to Work WithFrom the initial inquiry, to the purchase (with just a few manufacturing bumps along the way), Amy and the team at Colerain RV were great to work with. As this was our 3rd camper, and we were downsizing, we knew the basics of what we wanted, and we delighted to find it with Colerain. Amy was very helpful in getting exactly what we wanted, and at an acceptable price. Couldn't ask for more! - Jeff from WORTHNGTN HLS, KY
Amy DeCamp is my hero!Amy's patience and commitment to the process is fantastic. We had been looking for our RV for several months when we happened upon Colerain RV and Amy DeCamp. It was our good fortune that Amy was responding to emails the day we sent a note asking about the camper we thought we wanted. Her quick response started a relationship that developed into a friendship. Amy is a great "saleslady," but she's an even better advisor. She helped us work through our wants and desires, refining these until we realized we should be, as they seem to say a lot in RV sales, buying our second camper instead of our first. The best part of the sales process was the day we got to Dayton to pick up our Sonic 190VRB and met Amy in person. She is as personable in real life as she is in emails and over the phone. She guided us through the pick-up process and reinforced the notion that we are about to embark on the adventure of our lives. All-in-all, this was about the best purchase process we've gone through. Amy is very professional, as knowledgeable as can be, sensitive to a buyers wants and concerns, and intent on making sure a buyer is satisfied with both the camper and the dealer. We live in Virginia, but the trip to Ohio was worth it. Be assured that when we decide it's time to upgrade, our first call will be to Amy DeCamp at Colerain RV. - Terry from Winchester, VA
Pleasurable experienceThe ease involved in the purchase of a new travel trailer. - Berry from
Painless buying experienceWe looked for over a month at our particular model at various dealerships and Wholesale RV Club was by far the cheapest for the same model and options. Amy made the purchase painless with minimal discussions over the final price with additional equipment we asked as part of our purchase.
Driving from Connecticut to Ohio was no simply Sunday drive but the drive for the pricing was worth it. Don’t be afraid to contact her with your questions, she always returned our emails and calls promptly. Great customer service at delivery time as well with the Cincinnati Colerain dealership. - Nick from
Very SatisfiedWe had spent weeks looking at numerous trailers at various local dealers and knew exactly what we wanted. Then I heard about RV wholesale club and saw they had the exact model. Initially very skeptical about traveling from Florida to Ohio to purchase travel trailer. The price seemed too good to be true and until we actually got there I half expected something to go wrong but it didn't. The price was as quoted. The trailer was exactly what we ordered. There were no additional charges. Except for two days of rain, everything went very well.
Amy DeCamp answered my endless questions and requests to make sure everything was documented before we left home. The transaction went smoothly and we love the trailer. Everyone we dealt with was friendly and professional. We would definitely recommend Wholesale RV club to anyone. - Kathryn from DAYT BCH SH, FL
Headline?Amy DeCamp - Mike
Unforseen situationOur RV purchase experience is a long one but I will try to shorten it. My husband and I have been looking for an RV for full time RV'ing to get the most we could living on a limited income. We fell in love with the Coachmen Catalina and were given a great price from the Wholesale RV Club. By the time we decided to make the purchase the 2018 we fell in love with had been sold and we ordered a new 2019. After waiting a few months for the RV to be built we were so excited once it was completed we had it shipped from Indiana to our home in Florida. The RV we received was beautiful unfortunately it was not the cabinet colors, interior chairs or fireplaces we were expecting. This changed the whole look of the RV to a more contemporary look we did not want. Soon to realize the manufacture changed to the 2019 and a half look. We were so upset and very disappointed. HOWEVER working with Wholesale RV Club, Amy DeCamp and Matt McDermott they understood our situation and what we were looking for and they worked with us for a solution they have traded the RV for a 2018 Jayco with many options and the interior we were looking for, they brought it right to our home and took the other RV. We could not be happier WE LOVE OUR NEW RV. They definitely went above and beyond. HAPPY CAMPERS IN FLORIDA!! - Francis from
Amy is great!I appreciate the frankness and lack of feeling pressured. Found the best price and what I wanted for my needs. Always responded to my emails quickly. - Angela from Knoxville, TN
Great from day 1Amy DeCamp had an uphill battle finding what we wanted but from the first phone call she was on point! Very great service. We had several campers we looked at but she found what we wanted and got us the best deal. The people at Northside RV where our pick up was great as well they worked hard to satisfy all of our wants and needs!!! If your looking for a camper this is the place to buy I passed more than 10 dealers to go here for this great customer service. - Lucas from
Great Buying ExperienceThanks so much to Amy DeCamp at Wholesale RV Club for all her help with our purchase of a new Coachman travel trailer. Her expertise and assistance made it easy and enjoyable. We love the new camper and are looking forward to many years of camping enjoyment. Thanks also to Jacob at Colerain RV in Delaware for his expert tutorial with our new camper and their service department for the installation of our brake controller and hitch. All in all a great experience. - Keith from Dover, OH
grand design 150 273mkI like the way the unit pulls . Height in the bedroom is just right, Interior is very nice very well made, material looks to be top quality. Docking station is great had to do some reading to understand it. The booklet is very help full have used it several times.
A lot off storage space
Stephanie Smith was a joy to work with . very personal and caring.
- Steven from Newark, OH
Well worth the driveWe could not be happier with our buying experience at Colerain RV. Special thanks to Stephanie Smith our Sales Associate, John who did our walk through on delivery day was excellent and AJ who handled everything else.
We purchased a new Jayco Jay Flight SLX 265RLS and drove 1100 hundred miles for a perfect buying experience and great price. Our Sales Associate, Stephanie Smith was knowledgeable, great follow through and every question we had was answered quickly. We would not hesitate to recommend Colerain RV to our friends and family. Well worth the drive.
Thank you Max and Donna Porter, Port Charlotte, Florida - Max from
Great people to work with!!!Fast and friendly service and great staff!!! - James from Edgemoor, SC
Great serviceWe live out of state and purchased our tt from Wholesale RV because it was a great deal. Also, Matt was our salesperson and he was extremely helpful with answering any questions we had during the process. In addition he gave us lots of info on things to do and see during our visit to Cincinnati. Charlie gave a very thorough walk thru the day of pickup. I would def recommend Colerain RV. Thanks to all! - Janine from
great customer serviceanswered all of the questions and worked to get the price in my budget - DAVE from Midland, TX
We love our new Flagstaff E-Pro E19FD!We were very lucky to have Amy DeCamp as our sales specialist working with us in the Global Sales Division of Colerain Family RV Group. She is a complete professional, very knowledgeable in all aspects of the RV business, with great & quick feedback on all issues and questions we had. Colerain's most aggressive pricing, combined with Amy's expertise made for a successful and rewarding buying experience. Thank you!
- Paul from Morehead City, NC
Worth the Trip.....The end of a 4 month process of migrating back to a fifth wheel, we had the pleasure of dealing with Amy De Camp via the internet. Without a doubt, one of the top folks on the Wholesale RV Club team. Amy remained patient with our questions and always had or sought out the answers for us. Substantial dollars saved by dealing with Wholesale RV Club as the exact unit in Arizona was mid teens higher. We were greeted and treated as Family upon arrival. Our walk through with Julie and additional support with Alex left us with a lot of knowledge about our unit. Our closing was one of the easiest we have ever had and thanks go to Adline for that. Have already given out the web site to several folks and will recommend anyone who is looking for any type or RV to consider shopping your store.. - Tim from Sun City, AZ
Great Place to buyFrom the minute i walked in the door, I was greeted with smiling faces as though they knew me. the experience with amy, adline, and john was amazing. John gave me the tour of the place and made me feel so welcome and guess what? this guy is the GM. I highly advise anyone th stop here first. The price is the price you don't have to haggle nothing was hidden. The service staff was great also and did a well informed walk through with me.
SHOP HERE BUY HERE
- John from Granite City, IL
Venture Sonic 220vrb, a perfect fit for usMy wife and I started looking for a new TT last June 2017, looking to upgrade for a little larger TT to spend more time traveling due to my impending retirement this spring. We looked at many different floor plans trying to figure out what we wanted staying as compact and light weight as possible. I contacted Amy DeCamp and she lined up a few for us to look at. We set a date to check out a few to review. Amy showed us several good choices but when we saw the Sonic 220vrb it had everything we were looking for. The queen murphy bed accessible from both sides, lots of counter space, big refridge, big bath with shower doors, large u shaped dinette. The outside stove, sink and refridge was the #1 for my wife. This TT has loads of storage and floor space plus many things I am failing to mention. I really like the one piece fiberglass roof (I have had leakers before and it s not fun). We cant wait to hit the road this spring. We would like to give a big thank you to Amy DeCamp for her assistance for finding this perfect TT for us. I was beginning to wonder in any one made a TT with all the things we were looking for. Thank you so much - David from Elkview, WV
Great ExperienceMatt, Gwen and Brent were awesome!! Very friendly and informative!! - Mike from Louisville, KY
Repeat CustomerI would like to thank the staff at Colerain RV especially Matt McDermott for the great deal on our new RV. Drove a long way to get there and it was worth it. Best RV dealership in the USA. - Joe from Swedesboro, NJ
buying my fifth wheelWorking with my sales person Amy DeCamp she did a outstanding job. She made it so easy. I bought this camper from out of state and over the phone and she help me out with every detail. And the demo they did with me covered every detail and they took the time needed. - Mark from Windham, ME
Amy decampAmy decamp.... is the person you want to deal with,if purchasing an rv from wholesale rv club.
She is very prompt in getting information to you.she has a very pleasant and witty personality which
Is a huge plus.I recommend anyone to deal with her.
I feel you will be very satisfied - Mark from Greensburg, PA
Sonic 210VRD - Great Trailer - Great Sales SupportI saved thousands over the same trailer, identically equipped, from a dealer local to me, even after flying to Ohio to inspect the trailer before accepting it for shipment.
Amy was also so very helpful in getting my 210 spec'd out and into the production line. - Stephen from Hudson, MA
No pressure with excellent service.Johanna was great yo work with. She had a very no pressure approach understanding that we were new to campers. She answered all our questions and was very supportive throughout the whole process. - Michael from Evansville, IN
Worth the 14 hour trip .... GREAT ExperienceMajor purchase like an Travel Trailer from almost a thousand miles away was nerving enough but the folks at Colerain (Wholesale RV Club) were very helpful, offered guidance and were extremely patient. Value for the dollar was hands down worth the trip from Florida - thought i was a little crazy until i met a buyer from Arizona.
Price was as advertised - nothing added other than what i asked for !!!
Johanna and Gary were answered all my questions before i left to pick the unit up, we couldn't have done it without you - THANK YOU, Great Job
Walk through and training was quick but thorough - Trailer set up for towing home completed Great Job Service crew ... 2 weeks have gone by and very happy with our purchase !!!
Dave and Kathy - David from Tallahassee, FL
purchased a new Sonic SN200VML from Wholesale RV ClubPicked up the travel trailer up at Colerain RV of Indianapolis. I had been dealing with Amy DeCamp on the telephone while making the purchase. Her knowledge was very helpful in helping us decide on what we wanted. When we arrived at the dealership Amy wasn't present but the salesman who dealt with us was very professional as was everyone we dealt with. A young service man did a walk thru with us & was very informative. They went out of their way to help us get hooked up & ready to roll back to North Carolina. The trip from NC was long but the savings made it worthwhile. Highly recommend Colerain RV, Wholesale RV Club & Amy DeCamp. A real pleasure to deal with. Everyone was extremely friendly.
. - Eddie from Hendersonville, NC
Worth the trip!We traveled over 8 hours to get the camper we wanted and are thrilled! Amy was so easy to work with and extremely helpful. You won't find anyone more friendly! We want to give a big shout out to Ron in service, too! He went above and beyond to ensure that our hitch setup was perfect. Camper was exactly as expected. Thanks to Gary in the finance office. He was well prepared and everything went smoothly! Fantastic experience!! Thanks! - Wendy from Altoona, IA
Excellent experienceAs first time RV buyers we began our journey by doing research online. We quickly became overwhelmed by the amount of information so we decided to visit a local dealer for assistance. Unfortunately, this only added to our frustration when it became clear that his priority was in selling us a model that was currently on his lot rather than a model that had the options we were requesting.
Once again we turned to the internet. We made an inquiry on two models listed by Wholesale RV Club and immediately received a response from Amy DeCamp. Amy was very knowledgeable and more than willing to help a couple of "newbies" navigate options to find what really mattered to us at the price point we needed. Amy took time to show us several different models, some of them more than once, and she answered a multitude of questions that helped us decide on the right RV for us.
From start to finish neither of us can remember a more pleasant buying experience and we attribute that to
Amy DeCamp and the Colerain RV of Dayton team. They walked us through every step of the process from the selection of the RV to hooking it up and driving it off the lot for our first of many adventures. We would highly recommend Amy to all of our friends and family as well as to anyone looking to purchase an RV. You will not find a more pleasant buying experience than dealing with Amy DeCamp and you will definitely walk away feeling supported and confident in your decision.
Thank you Amy, you're the best!
Wendy from Pittsburgh, PA
- Wendy from Aliquippa, PA
Overall a great experience.Prompt responses from Amy in sales. Service department at dealership was very helpful and friendly. - David from LaGrange, GA
WE LOVE our camper and LOVE the wholesale priceEverything went so smooth , the pick up to towing it home. We are Happy Campers..... Have told a lot of people and will continue too. Thanks again. So glad I went on this site. I didn't really want to give out my email ( one more time ) but I did and so glad I did. We love saving money. - Anita from Chesterfield, VA
Great ExpeirienceThe ease of the transaction and the savings compared to other dealerships was great. Amy DeCamp was informative and accessible at all times. She was pleasant and made me feel comfortable dealing over the internet and phone. It was well worth the trip from Wisconsin and I will definitely recommend Amy to any of our family and friends interested in purchasing a RV. Very Happy! - Janet from Phillips, WI
Amy DeCamp and Gary are awesome!Whether you live near Ohio or across the country, the people at Colerain RV aka Wholesale RV Club are awesome. They were extremely helpful and friendly. Their friendly approach to all of our questions was extremely professional. Amy and Gary worked tirelessly to get us into the travel trailer of our dreams.
We will definitely give their names to all of our family and friends! - George from Hardwick, MA
Excellent Sales staffThe value provided by Colerain RV (RV Wholesale Club) justified two trips from central Virginia to Dayton Ohio. We were very sure of the model we wanted to purchase. Prior to our first trip to select our RV we viewed the Web site and had numerous phone and e-mail exchanges with our salesperson Amy DeCamp. Amy was very professional, knowledgeable and straight forward throughout the process. Amy nor her colleagues applied any sales pressure throughout my many questions. A gentleman named Beecher spent approximately two hours with us on delivery to answer all my detailed questions. I would highly recommend doing business with Colerain RV. - Jim from Forest, VA
JaycoJayFlightThe customer service Amy was awesome to deal with. She was helpful, knowledge about the product and not pushy whatsoever. - Jason from East Amherst, NY
Working with Amy was easy and comfortable. The trailer was as promised! - Renee from Richmond, MI
Great experience do not hesitate to buy from Wholwsale RV ClubWorking with Amy was an absolute pleasure. We saw what we wanted at an RV show and before buying I thought I would compare pricing (truth be told I over analyze everything) and I came upon Wholesale RV Club. I was somewhat skeptical but when trying to price a unit locally I couldn't get close to Wholesale Club's pricing. My local dealer gave up and he was still $1500 higher (including delivery costs from Ohio to the Chicagoland area) on a lesser trailer. I had Wholesale deliver the RV to me and it was timely and friendly service. I am very glad I bought from them.
Amy has been an invaluable resource. I have peppered her with far too many questions since day one (and even now after my purchase is complete) and I can't say enough about her prompt, friendly, well informed answers. She is awesome to deal with.
I am sure I will need another RV in the future and I will absolutely come back to do business with Wholesale RV and Amy again. - Fred from Romeoville, IL
Best Experience EverI only had the pleasure of communicating with Amy DeCamp through email or phone. With every interaction she made my wife and I feel as if we have been a part of her family for years. She made sure that every detail of the unit we ordered was designed to our specifications. She even worked it out that our unit was delivered to one of their dealerships that was 3 hours closer to my home. She went way above and beyond to make sure everything was just right for my family. I have recommended Wholesale RV Club to all our friends and family - Brian from Prestonsburg, KY
Amy DeCamp is the bestWe have been looking for over a year at buying an RV. We have gone to shows and dealt with different sales people and most were just that "sales people".
Amy DeCamp was more than that. She wanted us to have a good experience. She knows RVs from the sales stand point and the biggest plus is that she is an RVer herself. She bought what she sales.
She was so easy to work with.
Julie who did our walk around was vey knowledgeable. When one of the batteries showed low voltage she had it replaced right then. Most places would not have done that.
- Danny from Springboro, OH
Our best RV buying experienceOur sales rep Amy DeCamp made us feel like family from our first contact online until we FINALLY met on the day we picked up our Redhawk. She had patience when we asked all our newbie questions and made us feel confident of our choice of motor home. Our PDI rep Julie gave us all the info on the unit and John help us load our vehicle on our new tow dolly. Your financial rep Gary walked us thru the paperwork without rushing us out the door. Everything went at our pace and We would not hesitate to buy again or send a family or friend to Ohio for a quality buying experience. - Frank from Riverside, NJ
Great Service, Great PriceThe buying experience with Wholesale RV was first rate beginning to end. Amy was quick to answer any questions and always available. At pickup day we were introduced to Mke in the service department and he did an outstanding job showing us all the ins and outs of our new trailer.....great experience all around at a price well below any dealers in the southeast. - David from Thompson's Station, TN
Colerain RV. in Dayton best place i have ever dealt with.I bought a 2017 SportTrek Touring Edition STT343VIK Travel Trailer from Colerain Rv in Dayton Ohio. Amy DeCamp was my sales rep. she was fantastic, always there for me and my questions and listen to me on what i was looking for. She has a outstanding knowledge of campers and a great sense of humor. I will forever buy any and all future campers from them and her. Took 3 hrs for us to go over everything in the camper inspecting it and being shown how everything works. The staff was tremendous in taken care of any issues we found and in taking the time to make sure we knew how everything worked... - Todd from Cleveland, OH
LOVELY PEOPLE WITH WHICH TO WORKAny DeCamp is simply an outstanding person with which to work; warm, kind, calm, informed, honest, great sense of humor, always available. Any question we might have had, was answered immediately and clearly.
We were not the easiest folks with which to work. We settled on a model and then changed our mind. No problem. Amy happily spent another few hrs helping us find a unit that was a better fit. She reminded us not to stress, but, to take our time and maker sure we were happy with the decision.
We are " newbies" with a million questions. Each one was fielded with great support. Amy's wonderful sense of humor keeps everything light and entertaining. We had a million questions before we brought the unit home and continue to have questions. No problem, Amy continues to get right back to us with support.
We considered purchasing from a local dealer. We were not happy with that individual, who was pushy and less than honest. The trip to OH was a long one. But, we have no regrets.
Each contact with the staff at Colerain was the opposite. Everyone was warm, kind, and helpful.
We were at a holiday party last week and have already started sending folks your way. Well Done! - Janie from Zionsville, PA